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New Faces: COO Peter Office

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FullSizeRender[2]For this month’s Guest Column, we sat down with Peter Office, who has joined MKTG INC as Chief Operating Officer. A 25-year industry veteran, Peter shares his thoughts on experiential marketing, MKTG and the best advice he’s ever received.

Welcome to MKTG INC! Tell us a little about yourself.
I’ve been in the experiential marketing industry for a long time, watching the industry go from unsophisticated one-off programs to fully integrated experiences. I started my career in brand management at Pepsi and then moved into the experiential space working for several agencies… from producing B2B meetings to building and managing hospitality villages at Super Bowls, PGA Championships, Ryder Cups and U.S. Open events. I moved to the B2C side by producing marketing and entertainment tours, pop-up retail, location-based experiences and promotional events around the world.

I spent 10 years at Momentum leading the Live Events teams and had a stint as Chief People Officer. Most recently, I have been consulting for a variety of marketing agencies.

What will your role be here at MKTG INC?
As Chief Operations Officer, I will be working with all departments to figure out methods to streamline operations and become more efficient so our teams can spend more time focusing on providing great marketing solutions for our clients while improving margins.

As an industry veteran, how would you say MKTG stands out in the marketplace?
MKTG has the nimble approach of a small boutique with the resources of a large agency. The size of the agency makes it feel personal. The energy and enthusiasm of so many smart people working together is a great environment.

What’s the best advice you’ve ever received?
Two pieces of advice stand out: (1) “Make every decision as if you owned the business.” If you think like an owner, you are always working to do the right thing. (2) “Always hire people smarter than you are.” Smart people make you and the company better – never be scared to have them around.

MKTG was recently acquired by Dentsu Aegis. What does this mean for MKTG staff and clients?
Being part of a global agency provides opportunity. Opportunity for us to provide smarter integrated solutions for our clients. And personal opportunity for individuals to learn new disciplines and to develop new expertise.

What are your predictions for the event marketing industry in 2015?
A continued blurring of the lines between social and experiential. The creation of content for social amplification will require live experience as more people look for authenticity. The importance of the human connection will continue to grow as consumers tire of the always-connected world. The tangible experience our industry provides will be welcome as people want to touch, taste and feel brands. Live interaction will be appreciated as a “tech timeout.”

Technology will continue to play a greater role in events but content and the experience will be personalized. Personalization, tailored conversations and immersive experiences will make each interaction unique.

Experiential marketing will continue to evolve from tactical/executional projects to larger strategic platforms. We will continue to see greater integration and closer working relationships with other marketing disciplines as experiential provides the platform for sponsorships, PR and digital.

What publications/websites do you find most relevant to your career?

I start the day with the NY Times and then run through a variety of news, blogs and RSS feeds (Trend Hunter, Springwise, PSFK, Mashable, Seth Goodin, HBR.org, Wired and others) using the Feedly reader. I keep up with the industry news reading Crains, Advertising Age, MediaPost, Adweek and Event Marketer. LinkedIn is my go-to site for gathering intelligence about people and companies and finding networking contacts.

What are your favorite apps?
I use many apps regularly but a few daily use apps include: Keeper, Evernote, ScannerPro, IFly Pro, HopStop, Uber, The Weather Channel, Urbanspoon and BizXpense Trkr.

As a frequent flyer, what are three things you always pack?

A water bottle, granola bars and a phone charger.

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